Refund policy

Last updated: October 20, 2026

100-Day Money-Back Guarantee

Wear your Bedrocks for up to 100 days. If your legs do not feel better, contact us within 100 days of delivery and we will refund the price you paid for the products.

How to request a refund

• Email ndrecomus5@gmail.com with your order number and the email address used at checkout, and tell us briefly why the socks did not work for you.
• Worn and washed socks are covered. You do not need to send them back unless we ask you to.
• If we ask for a return, we will send you the return address. Items must reach us within 30 days of that email. Return shipping costs are paid by the customer, unless the item was damaged, defective or wrong.

What is refunded

• The amount you paid for the products, after any discount. Shipping fees are not refunded.
• Bundles (4-pair and 6-pair packs) are priced as one item. A partial refund of a pack is calculated on the price actually paid for the pack, not on the single-pair price.
• The guarantee applies once per customer and per household. Repeated claims, claims on orders that are still in transit, or requests for orders that were already charged back are not eligible.

Wrong size

Please check our size chart before ordering (choose by your calf). If the size does not fit, email us within 30 days of delivery and we will help you exchange it. The customer pays the shipping for the new size, unless we sent the wrong size.

Damaged, defective or wrong item

If your order arrives damaged, defective or different from what you ordered, email us within 14 days of delivery with your order number and a photo. We will send a replacement or refund you, at no cost to you.

Cancellations

You can cancel your order within 12 hours of placing it, as long as it has not shipped. After it ships, please use the guarantee above.

When you get your money

Once your request is approved, the refund goes back to your original payment method. Banks and card issuers usually show it within 5 to 10 business days.

Before opening a dispute

Please contact us first. We answer every message and solve almost every issue in a few days. Opening a chargeback while a refund is being processed can delay it.

Bedrocks LLC · ndrecomus5@gmail.com · +1 575-213-8464