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Shipping policy

Last updated: October 20, 2026

Shipping Policy

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding US holidays). You receive an email with your tracking number as soon as your order ships.

Delivery time

  • United States: usually 6 to 12 business days after shipping.
  • Canada, United Kingdom, Ireland, Australia, New Zealand: usually 7 to 15 business days after shipping.

Delivery times are estimates given by the carriers and are not guaranteed. Delays caused by carriers, weather, customs or peak seasons are outside our control.

Shipping rates

  • United States: $3.90, free on orders of $85 or more.
  • Canada: C$5.50, free on orders of C$120 or more.
  • United Kingdom: £2.95, free on orders of £65 or more.
  • Australia: A$5.50, free on orders of A$120 or more.
  • New Zealand: NZ$6.90, free on orders of NZ$150 or more.
  • Ireland: €3.50, free on orders of €75 or more.

The exact cost is always shown at checkout before you pay.

Shipping address

Please check your address at checkout. We ship to the address you enter and are not responsible for orders sent to an incorrect or incomplete address. If you notice a mistake, email us within 12 hours and we will try to update it before the order ships.

Tracking and lost packages

Every order ships with tracking. If your tracking has not updated for 7 days, email us and we will look into it with the carrier. If your package has not arrived 25 business days after shipping, contact us and we will resend it or refund you.

Delivered but not received

If tracking shows your package as delivered but you cannot find it, check with neighbours and your local post office first, then email us within 7 days. We will open a claim with the carrier. We are not responsible for packages stolen after the carrier has confirmed delivery.

Customs, duties and taxes

Orders shipped outside the United States may be subject to import duties or taxes set by the destination country. Any such charges are the responsibility of the customer.

Bedrocks LLC · ndrecomus5@gmail.com · +1 575-213-8464